Privacy policy

In accordance with the provisions of the General Data Protection Regulation RGPD EU 679/2016 and Organic Law 3/2018 of December 5, Protection of Personal Data and Guarantee of Digital Rights, the following is provided information on the processing of your personal data:

Who is responsible for the processing of your personal data?

Responsible for the treatment: EUDORA PALMA, S.L.U., NIF/CIF: B57894388, Address: C/ POIMA Nº 22, ZIP: 07011, PALMA DE MALLORCA, Telephone 971 756 265, Email: EUDORAPALMA@GMAIL.COM.

What data do we process?

In EUDORA PALMA, S.L.U. We process the personal data provided by you by filling in the forms provided for this purpose on this website, the personal data derived from the provision or contracting of our services or products and/or the personal data derived from the commercial relationship that you keep with us. In addition, we process the personal data generated in the context of your activity on our website, which category includes your browsing data obtained through the website.

It is important for us to keep the record of your personal data up to date. You have the obligation to keep us informed of any changes or errors in your personal data as soon as possible by contacting us at the email: EUDORAPALMA@GMAIL.COM.

For what purpose do we process your personal data?

Purpose: EUDORA PALMA, S.L.U. may process your personal data for the following purposes:

  • - Management and maintenance of the services provided through the website.
  • -Management and attention to queries and requests for information made by users through the contact form. The e-mail address and the personal data that you provide us through the contact form on the website will be used exclusively to answer the questions that you raise by this means.
  • - Compliance with applicable legal obligations.
  • - Sending commercial communications and newsletters, as well as advertising our services and products.
  • - Management of contracting our services and/or products.
  • - Management of information requests or budget requests for our services or products.
  • - Register in the user area.
  • -Reception and management of your Curriculum Vitae to participate in the entity's personnel selection processes.
  • -If you have consented and in order to be able to offer you services according to your interests, your personal data may be used to develop a commercial pro. No automated decisions will be made based on said pro.

How long will we keep your personal data?

We keep your personal data in our s and s for the time necessary to carry out the purposes of the treatment, and to comply with the provisions of the applicable legislation. Your personal data will be kept as long as there is a contractual and/or commercial relationship with you, or as long as you do not exercise your right to and/or limit the processing of your data. The period of conservation of personal data will vary depending on the purposes of the treatment and in general:

  • -The personal data that you provide us in the case of contracting our services or products will be kept during the contractual relationship and, once it is finished, during the limitation period of the legal actions that may derive from it. .
  • -The personal data that you provide us to manage requests for information or queries through the contact form will be kept as long as you do not request its deletion or cancellation.
  • -The personal data you provide us to subscribe to our Newsletter or newsletters will be kept as long as you do not request its deletion, opposition and/or limitation.
  • -The personal data obtained from your browsing and consumption habits, as well as the commercial pro obtained, will be kept as long as you do not request its deletion or cancellation.

Your personal data will be kept as long as they are useful for the indicated purposes, and, in any case, during the legal terms and the time necessary to attend to possible responsibilities arising from the treatment.

Data security.

We have appropriate technical and organizational security measures in place to protect your personal data against unauthorized or illegal processing and against accidental loss, destruction or damage, ensuring their integrity and confidentiality. The technical and organizational security measures implemented make it possible to: guarantee the permanent confidentiality, integrity, availability and resilience of the processing s and services; quickly restore availability and access to personal data in the event of a physical or technical incident; and regularly verify, uate and assess the effectiveness of the technical and organizational measures implemented to guarantee the safety of the treatment.

These technical and organizational security measures have been designed taking into account our IT infrastructure, the state of the art in accordance with current standards and practices, the cost of the application and the nature, scope, context and purposes of the treatment, as well as the risks of varying probability and severity that the treatment entails for your personal data.

What is the legitimacy for the processing of your data?

Legitimation: The legitimacy to process your personal data is based on:

  • -The ution and maintenance of a contractual and commercial relationship with you, such as, for example, the contracting of products and services of the entity, management and request for budgets of the products and/or services of the entity, all of in accordance with the provisions of article 6.1.B of GDPR (EU) 679/2016 and Organic Law 3/2018, of December 5 (LOPDPGDD).
  • -Your express consent for one or more purposes, such as sending advertising communications or own or third-party newsletters, management of curriculum vitae shipments, participation in activities or contests, all in accordance with the provisions of the Article 6.1.A of GDPR (EU) 679/2016 and Organic Law 3/2018, of December 5 (LOPDPGDD).
  • -Compliance with different legal obligations, all in accordance with the provisions of article 6.1.C of GDPR (EU) 679/2016 and Organic Law 3/2018, of December 5 (LOPDPGDD).
  • - The satisfaction of legitimate interests pursued by the controller or by a third party, for example, for security reasons, to improve our services and or to manage your requests or queries.

During the data collection process, and in each place on the web where personal data is requested, the user will be informed, either by means of a hyper, or by including the appropriate mentions in the own form, the obligatory nature or not of the collection of your personal data.

The personal data requested in the forms on the website are, in general, mandatory (unless otherwise specified in the required field) to comply with the established purposes. Therefore, if the requested personal data is not provided, or is not provided correctly, it will not be possible to attend to them.

There is an obligation to provide your personal data in the case of contracting a service or product, and/or in those cases of requesting quotes or offers.

The sending of advertising communications, newsletters or informative bulletins of our products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditioning the contractual or commercial relationship that you maintain with us.

If you have authorized us to send advertising for our services and products, your personal data may be used to manage the sending of advertising offers and newsletters through electronic means. In these cases, the provisions of art. 20 and 21 of Law 34/2002, of July 11, on services of the information society and electronic commerce, regarding the use and processing of your personal data in order to manage the sending of advertising by means electronics.

In case you have marked the option to receive advertising, or if you have subscribed to our newsletter or newsletter, you can cancel this option at any time.

To whom will your data be communicated?

Recipients: In general, your personal data will not be communicated to any third party outside the entity, except legal obligation. However, we inform you that third-party providers may have access to your personal data as data processors, within the framework of the provision of a service for the entity responsible for the treatment. We inform you that you can request the complete list of recipients who may receive your personal data as treatment managers or as third-party recipients by transfer via email: EUDORAPALMA@GMAIL.COM. In addition to the foregoing, the entity may make transfers or communications of personal data to meet its obligations to the Public Administrations in the cases that are required, in accordance with current legislation. There is no provision for international data transfers.

How do we transfer your data?

International data transfers: To carry out the data processing activities detailed above, we may transfer the data to countries outside the European Economic Area (EEA), and store such data in physical or digital databases managed by entities acting on our behalf. The management of databases and the processing of the data are limited to the purposes of the treatment, and are carried out in accordance with the laws and regulations in force regarding data protection. In case the data is sent outside the EEA, the company will use appropriate contractual measures to guarantee the protection of the data, which may include, among others, contracts based on the standard data protection clauses adopted by the European Commission applicable to the sending personal data outside the EEA.

Rights: You have the right to obtain access to your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary to the ends that were collected. In certain circumstances, you can request the limitation of the processing of your data, in which case we will only keep it for the exercise or defense of claims. Likewise, and for reasons related to your particular situation, you may oppose the processing of your data, in which case your personal information will no longer be processed for those purposes for which you have expressed your opposition. When technically possible, you can request the portability of your data to another data controller. To exercise these rights, in accordance with current legislation, you can write to EUDORA PALMA, S.L.U. by post, attaching a of a document proving your identity (DNI). at C/ POIMA Nº 22, CP: 07011, PALMA DE MALLORCA or by email EUDORAPALMA@GMAIL.COM. You have the right to a Claim with the Control Authority: Spanish Data Protection Agency ( Origin of Personal Data: the interested party himself.

You expressly accept the inclusion of personal data collected while browsing the website and/or provided by filling in any form, as well as those derived from a possible commercial relationship, in the automated data s of personal nature of the entity.

The entity guarantees the confidentiality of users personal data. However, the entity will disclose to the competent public authorities the personal data and any other information that is in its possession or is accessible through its s and is required, in accordance with the legal and regulatory provisions applicable to the case. Personal data may be kept in the s owned by EUDORA PALMA, S.L.U. even once the commercial relations formalized through the entity's website have ended, exclusively for the purposes indicated above and, in any case, during the legally established periods, at the disposal of administrative or judicial authorities.

Use of social networks.

When you interact with our website through various social networks, such as when you connect or follow us or share our content on social networks (Facebook, Twitter, LinkedIn, Instagram or others), we may receive information from said networks social networks, including information about your pro, user ID associated with your account on social networks, and any other public information that you allow to be shared with third parties on the social network.

The entity uses social networks in order to inform about the services it offers, as well as any other activity or event that is carried out and wants to advertise, but at no time will it obtain the personal data of the users. that interact in them, unless there is express authorization.